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Nektrex™ PRIME

How long does it take to see results with Nektrex™ PRIME?

After your first session, you should notice ease and more comfort in your neck area. Overall, the experience should be pleasurable and relaxing. Based on your user surveys, lasting improvements and comfort are observed after 3-4 weeks of regular usag

Is Nektrex™ PRIME safe to use?

Yes, Nektrex™ PRIME is designed with safety in mind. However, it is important to follow the guidelines, safety precautions and consult with a healthcare provider if you have any of the listed conditions or concerns:. Safety and suitability should alw

Does Nektrex™ PRIME suitable for everyone?

No, Nektrex™ PRIME is not suitable for everyone. Please read the precautions below carefully. While the Nektrex™ PRIME offers effective relief and soothing experiences for many, it may not be suitable for every neck condition. Certain situations and

How can I be sure that Nektrex™ PRIME right for me?

The Nektrex™ PRIME utilizes the “Dynamic Two-Way Stretch & Decompression” feature, which gently stretches your cervical region by up to 4 inches, offering adjustable comfort settings. Stretching is recognized as an effective method for neck relief, b

What is the recommended duration and frequency of use for Nektrex™ PRIME

We recommend 2-3 sessions of fifteen minutes each per day, especially for the Dynamic Two-Way Stretch & Decompression feature. For the EMS feature, try not to exceed 30 minutes daily, split into two 15-minute sessions. Consistency is key to experienc

Are there any side effects or discomforts associated with using Nektrex™ PRIME?

Initially, if your surrounding muscles are tense and stiff, the Dynamic Two-Way Stretch & Decompression feature may cause some discomfort during your first few sessions. This is normal as your muscles adapt and gain flexibility. However, it's crucial

Is there a warranty or satisfaction guarantee with my purchase?

Absolutely! Your Nektrex™ PRIME comes with a 1-year warranty. Plus, at checkout, you have the option to choose our ProCare Program. Your purchase is backed by our 30-Day Money-Back Guarantee*. If you don’t see any improvement in your neck pain or are

Can I use Nektrex™ PRIME on any surface?

Yes, Nektrex™ PRIME can be used on various surfaces. However, for optimal results, place it on a sturdy, flat surface like the floor, carpet, or bed. If the surface is soft, use the flat, sturdy object underneath the device to stabilize it.

Is there a weight or height limit?

There is no height limit. Maximum weight limit 140kg/310lb.

Is the Nektrex™ PRIME suitable for body parts other than the neck?

The Nektrex™ PRIME is designed specifically for the neck area, so using it for other body parts is not recommended. It combines several methods specifically aimed at addressing neck-related issues, so using it on different parts of the body may be in